Effective Date: 5/6/2025
MedTranspo LLC – Georgia, USA
MedTranspo LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information in connection with our healthcare products and medical courier transportation services.
1. Information We Collect
We may collect the following types of information:
Personal Information:
- Name, phone number, email address, and mailing address
- Business name, title, or organization details (if applicable)
- Payment and billing information
- Identification and verification details for business accounts
Health-Related Data (Protected Health Information “PHI”):
- Patient names, lab specimens, prescription details, or medical documentation (only when directly provided for delivery purposes)
- Information required for compliance with HIPAA and other regulations
Usage and Technical Information:
- IP addresses, browser types, and device data collected when using our website
- Cookies and tracking data to enhance your online experience
2. How We Use Your Information
We use the information collected to:
- Provide, deliver, and track medical courier services
- Facilitate delivery of healthcare products such as prescriptions, lab samples, and medical equipment
- Communicate with clients and partners regarding logistics and services
- Ensure compliance with healthcare privacy regulations, including HIPAA
- Process payments, generate invoices, and manage accounts
- Improve our website and services
3. How We Protect Your Information
MedTranspo LLC takes the privacy and security of your data seriously. We use physical, technical, and administrative safeguards, including:
- Encrypted storage and transfer of sensitive data
- Secure courier protocols with sealed containers
- Limited access to PHI only to authorized personnel
- Regular privacy training for staff and contractors
4. Disclosure of Information
We do not sell, rent, or trade your personal or health information. However, we may disclose information:
- To healthcare providers or clients involved in the delivery process
- To third-party vendors who assist with billing or logistics, under strict confidentiality agreements
- When required by law or to protect our legal rights
5. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, update, or delete your personal information
- Request a copy of the data we maintain
- Withdraw consent or opt out of communications
To exercise these rights, email us at support@medtranspo.com or call [Insert Phone Number].
6. Third-Party Services
Our website or logistics platform may contain links to third-party tools or integrations. We are not responsible for the privacy practices of these external services.
7. Children’s Privacy
Our services are not directed toward children under 18. We do not knowingly collect information from minors without appropriate consent.
8. Updates to This Policy
We reserve the right to update this policy at any time. Changes will be posted on our website with a revised “Effective Date.” We encourage you to review the policy regularly.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, contact us:
MedTranspo LLC
[Insert Business Address]
Email: support@medtranspo.com
Phone: [Insert Phone Number]